imageQUEST
  • Service
  • Lenexa, KS, USA
  • $18+ for most, plus bonuses
  • Hourly
  • Full Time

Our excellent benefits include major medical, dental, prescription, and vision insurance, 401K, Paid Time Off, and vehicle reimbursement.


Kansas City Metro Area 

Our business is growing rapidly, and we are in need of High-volume technicians who take pride in their work. 

If that sounds like you, consider joining imageQUEST, a wholly-owned subsidiary of Xerox, one of the World's Most Admired Companies. At imageQUEST we provide leading-edge document technology, services, software and supplies for all types of business environments.

imageQUEST is seeking talented candidates who are enthusiastic about customer service. You will be responsible for troubleshooting and diagnosing digital office equipment issues; and repairing and maintaining digital copier equipment (and related technology) in the Kansas City area. Continuous training on additional equipment and technology is provided. 

At imageQUEST we use all the latest and greatest technology, supplying our staff with iPhones and iPads to use on the job. We promote a positive working environment and unparalleled career opportunities.

We provide very competitive compensation, including genereous and attainable bonus opportunities, so that those who are helping the company excel are sharing in the financial rewards of our hard work. 

imageQUEST is an Equal Opportunity Employer.

DUTIES

  • Maintain and repair high-volume copiers at various customer locations
  • Troubleshoot/diagnose digital copier problems in a connected environment 
  • Interact with external customers for the purpose of determining service needs on equipment and ensuring overall customer satisfaction with the service performed
  • Install all manufacturer-mandated equipment modifications and updates on assigned equipment
  • Process required paperwork associated with service of equipment
  • Maintain and manage own parts inventory

QUALIFICATIONS

  • All levels of experience considered, a strong work ethic required  
  • Excellent Customer Relations skills are a must
  • High School diploma required
  • Computer networking experience welcome but not required
  • Mechanical background a plus. Must have strong mechanical aptitude
  • Ability to read and comprehend written technical information in the form of technical manuals, parts books, and relevant publications
  • Interpersonal skills and strong customer communication skills   
  • A relatively high level of analytical ability to identify solutions to human, technical, or administrative problems
  • Valid driver's license, insurable driving record, and own vehicle


imageQUEST offers a variety of ways to supplement your income to include a performance based incentive plan and other perks with a potential of $10K annually.

Returning Military Vets with Electronic or Mechanical experience encouraged to apply.

imageQUEST
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